Last Updated: November 30, 2025
Welcome to Zylex AI. We are passionate about creating specialized AI tools that excel at specific tasks. This Privacy Policy explains how we collect, use, and protect your information when you use our platform.
What We Do: Zylex AI provides specialized AI-powered tools for education, content creation, and business productivity. We process your inputs through advanced AI models from leading providers, refining them with our own proprietary prompts, guidelines, and specialized instructions to deliver optimized results.
Our Commitment: We are committed to transparency about how we use AI technology and handle your data. This policy outlines our practices in detail.
When you sign up for Zylex AI, we collect your email address and password. Your password is securely hashed and never stored in plain text.
We collect information about how you use our tools, including: tool usage frequency, credit consumption, generation timestamps, and error logs for debugging purposes.
The content you input into our tools (prompts, documents, etc.) is processed through AI APIs to generate results. We temporarily store this data to provide our service, but do not use it for training purposes.
We collect IP addresses, browser type, device information, and session data for security and analytics purposes.
We use your data to provide, maintain, and improve Zylex AI services. This includes processing your inputs through advanced AI models via third-party APIs.
Your inputs are sent to third-party AI model providers (such as OpenRouter) for processing. We refine these models with our own prompts, guidelines, and specialized instructions to provide optimized results for specific use cases.
We may use your email to send service-related notifications, credit balance alerts, security updates, and (with your consent) marketing communications.
We analyze usage patterns to improve our tools, identify bugs, and optimize performance.
Your account data is securely stored in Supabase (PostgreSQL) with industry-standard encryption. We implement Row Level Security (RLS) to ensure users can only access their own data.
When you use our tools, your inputs are sent to AI API providers for processing. These providers have their own privacy policies and data handling practices. We choose reputable providers with strong security standards.
User account data is retained as long as your account is active. Generated content and transaction logs are retained for 90 days for service improvement and debugging. You can request deletion of your data at any time.
We implement HTTPS encryption, secure authentication, password hashing (bcrypt), and regular security audits to protect your data.
Your inputs are shared with third-party AI model providers (like OpenRouter) for processing. We do not sell or share your personal information with advertisers or marketers.
We may share data with trusted service providers who help us operate our platform (hosting, analytics, payment processing). These providers are contractually bound to protect your data.
We may disclose your information if required by law, court order, or to protect our rights and safety.
In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity. You will be notified of any such change.
You can access your account data and credit history through your dashboard. You can request a full export of your data by contacting us.
You can update your email address and account settings at any time through your dashboard.
You can request deletion of your account and all associated data by contacting us at privacy@zylexai.app. We will process your request within 30 days.
You can opt out of marketing communications by clicking the unsubscribe link in any email or updating your preferences in your account settings.
You have the right to receive your data in a structured, machine-readable format and to transfer it to another service.
We use essential cookies for authentication and session management. These are necessary for the service to function.
We use analytics tools to understand how users interact with our platform. You can disable these through your browser settings.
Third-party services (like AI API providers) may set their own cookies. Please review their privacy policies.
Zylex AI is not intended for users under 13 years of age. We do not knowingly collect information from children. If you believe we have collected data from a child, please contact us immediately.
Zylex AI is operated from and hosted in cloud infrastructure that may span multiple regions. By using our service, you consent to the transfer of your data to these regions.
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through a notice on our website. Continued use after changes indicates acceptance.
If you have questions about this Privacy Policy or our data practices, please contact us at privacy@zylexai.app or through our support page.
Zylex AI is built with enthusiasm to provide specialized, refined AI tools for everyone.