TERMS OF SERVICE

Last Updated: November 30, 2025

Welcome to Zylex AI! We're excited to have you here. These Terms of Service govern your use of our platform and services.

Our Mission: We built Zylex AI out of enthusiasm for creating specialized AI tools that excel at specific tasks. By combining advanced AI models from leading providers with our own refined prompts and guidelines, we deliver optimized results tailored to your needs.

1. Acceptance of Terms

1.1 Agreement

By accessing or using Zylex AI, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, you may not use our services.

1.2 Eligibility

You must be at least 13 years old to use Zylex AI. If you are under 18, you must have parental or guardian consent. By using our service, you represent that you meet these requirements.

1.3 Changes to Terms

We reserve the right to modify these terms at any time. We will notify you of significant changes via email or through a notice on our website. Continued use after changes constitutes acceptance.

2. Our Service

2.1 What We Provide

Zylex AI is a platform that provides specialized AI-powered tools for education, content creation, and business productivity. We are passionate about creating refined tools that excel at specific tasks.

2.2 How It Works

Our tools process your inputs through advanced AI models from reputable third-party providers (such as OpenRouter). We refine these models with our own proprietary prompts, guidelines, and specialized instructions to deliver optimized, task-specific results.

2.3 Service Availability

We strive to maintain 99.9% uptime, but we do not guarantee uninterrupted access. The service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

2.4 Beta Features

Some features may be marked as "beta" or "experimental." These features are provided as-is and may have bugs or incomplete functionality.

3. Credits and Payments

3.1 Credit System

Zylex AI operates on a credit-based system. Each tool costs a specific number of credits to use. Credits are non-refundable and non-transferable.

3.2 Free Credits

New users receive 100 free credits upon signup. This is a one-time offer and cannot be claimed multiple times by creating multiple accounts.

3.3 Purchasing Credits

You can purchase additional credits through our website using supported payment methods. All sales are final unless required by law.

3.4 Credit Expiration

Credits do not expire as long as your account remains active. If your account is inactive for more than 12 months, we reserve the right to expire unused credits.

3.5 Pricing Changes

We reserve the right to change credit costs for tools at any time. You will be notified of price changes, and changes will not affect credits you already own.

3.6 Refunds

Credit purchases are generally non-refundable. However, if you experience a technical issue that prevents you from using purchased credits, contact us within 14 days for a review.

4. Acceptable Use

4.1 Permitted Use

You may use Zylex AI for lawful purposes only, including education, content creation, business productivity, and personal projects.

4.2 Prohibited Use

You may NOT use Zylex AI to: (a) generate illegal, harmful, or malicious content; (b) harass, abuse, or harm others; (c) violate intellectual property rights; (d) spread misinformation or propaganda; (e) automate account creation or abuse the credit system; (f) reverse engineer or attempt to extract our proprietary prompts and guidelines; (g) resell or redistribute our services without permission.

4.3 Content Responsibility

You are solely responsible for the content you generate using our tools and how you use that content. We do not endorse, verify, or take responsibility for user-generated content.

4.4 API Abuse

Automated or excessive use that degrades service performance is prohibited. We implement rate limiting to ensure fair access for all users.

5. Intellectual Property

5.1 Our IP

Zylex AI, including our name, logo, website design, proprietary prompts, guidelines, and specialized instructions, are owned by us and protected by intellectual property laws.

5.2 Your Content

You retain ownership of content you input into our tools. However, you grant us a limited license to process your content through AI APIs to provide our service.

5.3 Generated Content

Content generated by our AI tools is yours to use. However, AI-generated content may not be eligible for copyright protection under current laws. You are responsible for verifying the originality and legality of generated content.

5.4 Third-Party AI Models

The underlying AI models are provided by third-party API providers. Their terms and intellectual property rights also apply to the use of their technology.

6. Account Termination

6.1 Termination by You

You may delete your account at any time through your dashboard or by contacting us. Unused credits will be forfeited upon account deletion.

6.2 Termination by Us

We reserve the right to suspend or terminate accounts that violate these terms, abuse the service, or engage in fraudulent activity. You will be notified via email before termination unless immediate action is required for security or legal reasons.

6.3 Effect of Termination

Upon termination, your access to the service will cease, and all data will be deleted according to our Privacy Policy. Unused credits are forfeited.

7. Disclaimers

  • Zylex AI is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, express or implied.
  • We do not guarantee the accuracy, reliability, or completeness of AI-generated content.
  • AI models may occasionally produce incorrect, biased, or inappropriate content despite our refinements.
  • We are not responsible for decisions you make based on AI-generated content.
  • Third-party AI providers have their own limitations and terms of service.

8. Limitation of Liability

  • To the maximum extent permitted by law, Zylex AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages.
  • Our total liability for any claim shall not exceed the amount you paid for credits in the 12 months prior to the claim.
  • Some jurisdictions do not allow limitation of liability, so these limitations may not apply to you.

9. Indemnification

  • You agree to indemnify and hold harmless Zylex AI from any claims, damages, or expenses arising from: (a) your use of the service; (b) content you generate or share; (c) violation of these terms; (d) violation of any third-party rights.

10. Governing Law

  • These terms are governed by the laws of the jurisdiction where Zylex AI operates, without regard to conflict of law provisions.
  • Any disputes shall be resolved through binding arbitration or small claims court.
  • You waive the right to participate in class-action lawsuits against Zylex AI.

11. Third-Party Services

  • Zylex AI integrates with third-party services (AI API providers, payment processors, analytics tools). These services have their own terms and privacy policies.
  • We are not responsible for third-party service performance, availability, or data practices.
  • Your use of third-party services through our platform is subject to their terms.

12. Contact Us

  • For questions about these Terms of Service, contact us at: legal@zylexai.app
  • For general support: support@zylexai.app
  • For privacy-related inquiries: privacy@zylexai.app

By using Zylex AI, you acknowledge that you have read, understood, and agree to these Terms of Service and our Privacy Policy.

Thank you for choosing Zylex AI. We're committed to providing you with the best specialized AI tools.